Contact Yorkshire Water on their customer service phone number 0345 124 2424 to manage your water bill and to report a problem with your water supply.
Yorkshire Water is one of just a handful of regional water suppliers within the UK and they serve a large part of northern England, including parts of Lincolnshire & Derbyshire as well as Yorkshire. In recent years they have become one of the most highly rated water suppliers in the country and one of the leading companies in terms of customer satisfaction across all UK utilities companies.
Yorkshire Water’s main contact number 0345 124 2424 is suitable for the vast majority of customer service enquiries. For example you can phone this helpline to submit a water meter reading and to query a bill payment in the event that you believe you have been overcharged. Additionally you should call their customer service team to notify them that you are moving home and you therefore wish to close your account or transfer it to a new address within their distribution area. Additionally if you would like to make a formal complaint about their supply or how their staff have treated you then you should phone their helpline.
If you are out and about and you find a water pipe that has broken in Yorkshire Water’s supply area then you should call their freephone helpline 0800 573 553 for free to report it so that they can restore the supply to the affected individuals as quickly as possible.
Contact Yorkshire Water Online
Yorkshire Water recognise that many of its customers have extremely busy schedules which makes calling them inconvenient and as such they have a number of email and live web chat options on their official website www.yorkshirewater.com/contactus. They do not have a specific email address in order to prevent them from being inundated with spam but you can fill out an online contact form toward the bottom of the aforementioned page and they will then correspond with your via return email or by a callback, depending on which is most suitable for you. You can also see a live map on this page that details live incidents in your area as well as planned water engineering works, helping you to plan your future journeys to avoid traffic caused by waterworks.
If you would prefer to send your correspondence via letters so that you can retain copies for future reference then you can do so by sending your customer service enquiries and complaints to their official postal address:
PO Box 52,
Customer Service Twitter Page
Alternatively if you are a fan of contacting businesses on social media then you can direct your tweets to their dedicated Twitter customer service team @YWHelp. UK-based advisors are on this help-desk every day of the week from 7:30am to 10pm.