Lufthansa Contact Number: 0371 945 9747

Contact Lufthansa on their UK phone number 0371 945 9747 for general enquiries about the airline including their flight timetable, ticket bookings, lost luggage and technical support when using their online check-in service.


Customer services – 0371 945 9747

Contact Lufthansa UK customer services by dialling their national telephone number 0371 945 9747 for general enquiries about their airline flights, including seasonal updates to their timetable. You can also phone this helpline to make a ticket booking over the phone, however please be aware that there may be additional surcharges applied to your booking if you use this service. Moreover you can call this customer care helpline for technical support when using their online check-in service and to make amendments to your existing booking, for instance to change a passenger name which is spelled incorrectly on the ticket.

Calls to Lufthansa customer services are charged at standard UK local rates, which typically consist of a per-call access charge followed by a per-minute payment. Alternatively you can contact the airline for free if your provider has allocated you the use of inclusive minutes on your tariff. Lines are open 24 hours a day, seven days a week.


Baggage tracing – 0371 945 9124

Phone Lufthansa baggage tracing on their dedicated contact number 0371 945 9124 to report your luggage as missing and to track its progress if it has been shipped on a later flight. You should also dial this number to file a complaint if your items have been damaged in transit, however you may need a valid insurance policy in order to claim compensation. This helpline is open from 9am-9pm seven days a week, however be aware that these opening hours may be reduced during public holidays in both the UK and Germany.


Lufthansa head office: +49 69 6969 0990

Phone the Lufthansa head office on their international contact number +49 69 6969 0990 for formal complaints, investor queries and to request information as a journalist. Please be aware that calls to this helpline will usually be significantly more expensive than the equivalent UK-only call unless you have a roaming package on your landline or mobile tariff.


Lufthansa contact numbers

Department Phone number
Customer services 0371 945 9747
Baggage tracing 0371 945 9124
Head office +49 69 6969 0990


Write to Lufthansa

Passengers can write to Lufthansa by sending your letters directly to their UK head office, which is situated within their base at London Heathrow Airport:

Terminal 2,
Heathrow Airport,
TW6 1AP,
United Kingdom.