PDSA Contact Number: 0800 917 2509

Contact PDSA for free by dialling their freephone number 0800 917 2509 to find your nearest veterinary surgeon, to get a quote on a pet insurance policy, for animal neutering and emergency out of hours care for your pet.


PDSA enquiries – 0800 917 2509

Phone PDSA on their national enquiries line 0800 917 2509 for free to contact your nearest vet so that you can make an appointment for your pet. For instance it is recommended that you neuter your animal as quickly as possible to prevent unwanted offspring. You should also call this number for assistance during a veterinary emergency, their helpful staff will subsequently provide details on where you can get out of hours care for your animal. Furthermore you can phone this helpline to confirm the cost of veterinary bills at their pet hospitals, where you can also file a complaint if you believe that you have been overcharged.

As stated, calls to the PDSA general enquiries helpline are free of charge from all UK landline and mobile handsets, however please note that calls from payphone devices may not be accepted. Lines are open from 9am-5pm Monday-Friday for all non-emergency queries.


PDSA Petsurance – 0333 234 0599

Contact PDSA on their Petsurance phone number 0333 234 0599 for all pet insurance policy enquiries. For instance new customers can call this number to get a quote on the monthly cost of a policy by describing the number, species and breed of animal they are looking to insure. Existing policyholders should phone this number to renew their cover or to make a claim in the event of having to pay veterinary bills.


PDSA contact numbers

Department Phone number
National enquiry line 0800 917 2509
PDSA Petsurance 0333 234 0599
Vet care services 0800 731 2502
Make a donation 0800 0199 166
Volunteers 0800 854 194


Postal address

You can write to the PDSA with general enquiries, invoice requests for veterinary bills and complaints by posting your letter to their UK customer care office, which is found at this address in Sunderland:

National Customer Service Centre,
Prospect House,
North Hylton Road,
SR5 3AD,
United Kingdom.