Thames Water Contact Number: 0800 980 8800

Call Thames Water customer services for free on their freephone contact number 0800 980 8800 to make a bill payment, for complaints and for water leak emergency support.

Thames Water are one of the largest water companies in the United Kingdom with a supply area including a vast swathe of the capital city London as well as counties such as Surrey and Kent. You should call their customer support contact number 0800 980 8800 to make a payment for your water bill and to make a complaint if you have been overcharged. You can also call this helpline to submit meter readings which prevents billing errors that result from incorrect estimates, similarly you can request a smart water meter which automatically sends correct readings to Thames Water.

Moreover if you would like to update your account details please call the Thames Water customer service team on 0800 980 8800, therefore if you are moving away you can dial this number to cancel your account. However if you are staying within their water supply boundary you can also phone this number to set up an account at your new address, thus saving you time once you have moved in.


Report a water leak emergency – 0800 714 614

Contact Thames Water in the event of an emergency by calling their 24-hour phone number 0800 714 614, where you can report water leaks to your personal property as well as burst water mains. Similarly if a sewage pipe or drain is overflowing in your local area you can call this helpline to request an engineer to examine the problem.


Thames Water telephone numbers from #ETFTW

Thames Water division UK contact number
Thames Water customer services 0800 980 8800
Contact customer services on a textphone device 0800 980 8800
Thames Water international helpline +44 1793 486 555
Water leak emergencies 0800 714 614
Report a water leak via textphone 0800 316 9898
Water quality and drainage queries 0800 316 9800
Complain to Thames Water 0800 0093 988


Write to Thames Water

If you would prefer to send written enquiries to Thames Water you can use their UK postal address below to send letters about your account, however please do not include any sensitive payment information as this may be used by criminals to access your finances.

Customer Services,
Thames Water,
PO Box 286,
SN38 2RA,
United Kingdom.